Frequently Asked Questions
Everything you need to know about your dumbermini experience.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking link. You can also track your order directly on our website using your order number and email address.
Are my personal details secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.